By Dorothy Thompson
In an unusual public-spirited announcement the two biggest Telcos are offering additional broadband and Internet services free of charge as their contribution to assist in dealing with the coronavirus pandemic. Their magnanimity is to extend to the end of April. To this end, they are providing unlimited downloads to assist in people working from home.
Politicians and analysts are putting pressure on the national broadband network to match the Telstra Optus offer to assist in staff working from home.
Telstra chief executive Andy Penn announced its new effort to assist customers during the pandemic, just days after directing the company’s workforce of more than 20,000 people to work from home.
ANDY PENN CEO TELSTRA
Under this new offer, Telstra broadband users will be able to access unlimited downloads from this Thursday until April 30.
Telstra post-paid mobile customers will also be given an extra 25GB data allowance if they apply for it within the Telstra 24×7 app by the end of March, and some prepaid customers can access an extra 10GB.
Mr Penn said: “the extra data was to help customers who find themselves having to work from home”.
He went on to say: “As people around Australia increasingly begin working and studying from home or self-isolating as part of the national response to COVID-19, demand for connectivity is rising rapidly.”
“COVID-19 is a global challenge, we are all affected, and we all need to play our part in the response.”
Pensioners with a Telstra landline phone will also be granted free local, national and 1300 number calls between Thursday and the end of April.